Bro Hyddgen ICT Support Page                                                        

 

 

Support For Microsoft Teams

Learn More Here......

If you have having trouble with your school work?

follow these steps:

  1. Email your teacher (select “contact us” on the top of the website for a full list of staff emails)
  2. Ask them for help using the ‘posts’ tab on your class in Teams
  3. Contact office@brohyddgen.powys.sch.uk so the office can put you in contact with the teacher

if you have forgotten what your hwb email is please email: office@brohyddgen.powys.sch.uk

If you have any technical problems – Log a job via the Ceredigion IT Service Desk – using the helpdesk link below or email servicedesk@cerenet.org.uk (don’t forget to add contact information and the name of the school in the email / form so the service desk can assign the issue to the most appropriate technician.

 

Log a Job on the schools ICT service desk

Technical Support Guides from Hwb Team

Help with Office 365
Help with MineCraft
Help with GSuite (Google for Education)
Help with Selecting your preferred choice of language
Help with J2E
Help with Adobe Spark
Help with Hwb Built in Tools (Britannica, Classes and networks)
Help with FlipGrid
Help with Account Management
Help with live Lessons (MS Teams + Google Meet)
How to archive and un-archive a Teams Class (end of year process)
How to set an assignment to a group of learners through Teams
How to scan

Overview of the ICT System (for new users) 

 

More Information

 

ClassCharts Overview Video’s 

 

More Information

 

DCF Support Video’s From Ceredigion

 

More Information

You can track the progress of your ICT issue (select the above "help" button)

 

Technical Support Guides from Bro Hyddgen ICT Team

 

How to use Remote Desktop

How To Create A Podcast Using Powerpoint

Information For Parents - How To Log into Hwb And J2e

How to use Class One Note

How To Use Foldr

How To Use O365

How To Use Zoom

How to Video's - Hwb

How to set an assignment to a group of learners through Teams

How to log into your old Icloud account

Support with online learning

How To Log Into HWB

Training For Teachers With Office 365

Code To Bach

J2E Support Videos

 

 

 

                             ICT News

 

How to tackle Teams!

Some top tips of how to get the best possible lesson online  Thank you to Mr Ellis for preparing these! 

Using Xbox or PlayStation to Access Hwb

Defnyddio Xbox neu PlayStation i gael mynediad i Hwb Mae un o'n dysgwyr (HWB), William yn Ysgol Gyfun Birchgrove yn Abertawe, wedi creu'r canllaw canlynol ar gyfer defnyddio consol gemau i gael mynediad at geisiadau ac adnoddau ar Hwb.   Defnyddio Xbox neu...

Devices to be provided to digitally excluded learners

Devices to be provided to digitally excluded learners Learners in Powys who do not have access to an internet-connected device at home will be provided with one during the coronavirus pandemic, the county council has said. Powys County Council has worked with schools...

IMPORTANT! ICT Equipment in the Home Audit

Powys County Council has asked the school to conduct a survey of the situation of ICT hardware at home with the aim of where possible, helping families with ICT hardware to support learning at home. If you could fill out the below survey, we can pass this information...

Overview of e-learning systems for staff

Drosolwg o systemau e-ddysgu i staff / Overview of e-learning systems for staff [video poster="https://www.brohyddgen.cymru/wp-content/uploads/2018/07/logo_gwyn-1.png" width="960" height="540"...

Hwb and J2e Information For Parents

Links: https://www.youtube.com/watch?time_continue=3&v=FifpAgXUJq8&feature=emb_logo (Introduction to Hwb log in and j2e) 2.     https://youtu.be/LVqyW9AtQdI (j2e- languages) 3.   https://youtu.be/ObUSGB0UCuc (Uploading to j2e)

Downloads